Not long ago my daughter wanted to eat at the Potbellys on 14th Street NW because she remembered the great time she had dancing with the band that had played the previous time she had been there.
Oh, what an evening it turned out to be. Not exactly what I had planned.
My family and I entered the store with shopping bags in our hands. After sitting at the table, I went to the counter to order. Then, pow! Nature kicked in.
I asked the cashier, who was talking to her co-worker about a topic that had nothing to do with customer service, for the bathroom key. “You have to buy something,” she said as she turned to me. ” “My family is sitting right there in front of you,” I responded. When I asked for her name, she gave me a fake one.
I snapped my fingers and said “let’s go” to my family. Then I took out my phone. The cashier apparently thought I was going to take a picture or something and all hell broke loose.
With the register open, the cashier ran from behind the counter to call some supposedly tough guy outside the store to come and hurt me. I never discovered how tough he might have been because the security guards came and defused the situation. I was very glad to see them because I was worried about my family. Remember, this all came about because I wanted to use the bathroom and the cashier wouldn’t let me.
As unpleasant as this experience was for my family, it taught my daughter an important lesson: Don’t fear the world; just keep your guard up and be ready at any time.
